It
doesn't matter if your company isn't in imminent danger of collapsing
under the weight of scandal.
Ethics and corporate
responsibility are now integral parts of what shareholders,
employees, suppliers, customers, government and society perceives to be
acceptable business practice.
Matthew Boyle summed
it up nicely in Fortune, analyzing the magazine's Most Admired
Companies for 2002:
"What qualities
will we admire most in the years ahead? That's an easy one -- in the near
term, at least. Thanks to the Enron implosion and the subsequent rash of accounting
and corporate- governance scandals, the credibility of any corporation is no longer
assumed. It must be earned. If you don't lay all your cards on the table, we'll
assume you're a cheat.
"It's
not enough to have a great brand, dazzling returns, and a charming CEO.
Now, more than ever, trust is the sine qua non of reputation."
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