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Like all good,
effective communications strategies, the image you
project and how you project it must have a solid
foundation. PR and spin have pejorative connotations
among our audiences for good reason.
There are
three
foundation components that you need to have in
place before you can build an effective CSR
communications strategy:
o language
o support
o credibility
Make sure that
everyone concerned is speaking the same language and
plan according to the level of support for CSR that
exists within your organization. Credibility stems from
having the proper language and support, and needs to be
underpinned by continuous demonstrable, proactive,
transparent assurance.
There is no
single CSR standard or motivation for accepted corporate
behaviour. There is no single template for a CSR
communications plan, and there are no iron clad quick
fix/quick hit CSR strategies...and there is no
substitute for doing the work required.
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